Our suite of products provides a seamless synchronized experience for guests with hearing, visual or multi-lingual transmission needs.
Audio Description
Synchronized audio descriptions of key visual elements in our attractions and shows
Guided Tours
Assistive listening from a tour guide or recorded audio
Translation Services
Multi-lingual transmission on attractions, shows, and more
Interactive Navigation
Audio information about nearby attractions, restaurants, restrooms, entertainment, and more
Handheld Captioning
Portable, synchronized text captions on attractions, shows, and exhibits
Architectural Solutions
Amplified show audio based on the location of the device
Disney partners with the following companies to provide these accessibility tools to guests:
Listen Talk
Listen Technologies
The ListenTALK portable device delivers a new level of connectivity by providing a variety of solutions for assistive listening. Guests may switch between recorded audio for a self-guided tour and live audio from a tour guide.
Listen Technologies to Create Inclusive Guest Experiences Everywhere
Listen Technologies ListenTALK to Provide Customers New Seamless Listening Experiences
Durateq
Softeq
The Softeq handheld device uses Disney SyncLink technology to deliver synchronized content corresponding to the Guest’s location within the park. Location detection technologies placed throughout our property automatically trigger content, providing Guests with audio descriptions and captions.
inThrall
Listen Birket Engineering
The inThrall augmented reality glasses are a wireless closed-captioning solution powered by Disney SyncLink Technology and Alcorn McBride. The glasses allow Guests with hearing disabilities to enjoy an attraction or show at its fullest by displaying audio as text in any language, right in front of their eyes.
SyncLink™ Infrared Mini Emitter
Gantom
The Gantom SyncLink™ Mini Emitter is the smallest intelligent infrared (IR) emitter used with handheld media devices for assistive technology in public venues. These emitters broadcast invisible infrared light so when a Guest walks into the attraction or venue, the IR signal triggers the media content, creating a fully automatic experience.