Our suite of products provides a seamless synchronized experience for guests with hearing, visual or multi-lingual transmission needs.
Audio Description
Synchronized audio descriptions of key visual elements in our attractions and shows
Guided Tours
Assistive listening from a tour guide or recorded audio
Translation Services
Multi-lingual transmission on attractions, shows, and more
Interactive Navigation
Audio information about nearby attractions, restaurants, restrooms, entertainment, and more
Handheld Captioning
Portable, synchronized text captions on attractions, shows, and exhibits
Architectural Solutions
Amplified show audio based on the location of the device
Disney partners with the following companies to provide these accessibility tools to guests:
Listen Talk
Listen Technologies
ListenTALK portable devices offer flexible, two-way communication and assistive listening in a single solution. Guests can easily switch between pre-recorded audio for self-guided experiences and live audio from a tour guide, making it ideal for dynamic group environments.
Listen Technologies to Create Inclusive Guest Experiences Everywhere
Listen Technologies ListenTALK to Provide Customers New Seamless Listening Experiences
Auri™
Listen Technologies
Auri™ is a broadcast audio solution powered by Auracast™, delivering audio directly to guests’ Auracast™-compatible personal devices, such as earbuds, hearing aids, headphones, or a dedicated Auri™ receiver. With Auri™, users can hear crystal-clear audio from live events, presentations, or performances at their preferred volume, with no extra equipment needed.
ListenWIFI
Listen Technologies
Featuring Disney SyncLink Technology, ListenWIFI streams high-quality, low-latency audio over a venue’s wireless network, allowing guests to user their smartphones to access real-time audio. Whether for multilingual interpretation, assistive listening, or enhances experiences in large venues, ListenWIFI delivers reliable audio directly to every listener.
Durateq
Softeq
The Softeq handheld device uses Disney SyncLink technology to deliver synchronized content corresponding to the Guest’s location within the park. Location detection technologies placed throughout our property automatically trigger content, providing Guests with audio descriptions and captions.
inThrall
Listen Birket Engineering
The inThrall augmented reality glasses are a wireless closed-captioning solution powered by Disney SyncLink Technology and Alcorn McBride. The glasses allow Guests with hearing disabilities to enjoy an attraction or show at its fullest by displaying audio as text in any language, right in front of their eyes.
SyncLink™ Infrared Mini Emitter
Gantom
The Gantom SyncLink™ Mini Emitter is the smallest intelligent infrared (IR) emitter used with handheld media devices for assistive technology in public venues. These emitters broadcast invisible infrared light so when a Guest walks into the attraction or venue, the IR signal triggers the media content, creating a fully automatic experience.